Budget Car Rental

Jade did an excellent job with providing me a last minute rental. The vehicle was clean and the check-in & return process was smooth. She was very professional and knowledgeable about the vehicle and company procedures. The only recommendation would be that they update their computer systems and printers (outdated equipment) which would help her provide more efficient service and it provides for a more professional environment. The outdated systems is the only reason I provided 4 stars and not 5. Great job Jade.

I rent from this place all the time with zero issues. I usually book about 4 days ahead and if I have specific questions I call and get the answers I need. That being said, I saw the negative reviews and thought I'd ask the front desk person about them and so I'm reporting what I learned here on Yelp.nn1. If you have bad credit or no money on your car, or are sort of broke, they are not allowed to rent to you. There is a standard holding deposit in case there is an issue. Meaning if you don't have your credit or money right, you will be upset when you try and pick up your vehicle.n2. Especially on weekends, most the cars are rented, if someone is supposed to bring back the car at 9am, and they don't return til' 11am, then someone is about get screwed. Meaning, if you have an appt to rent a car, and they anticipate a return that is late, they can't rent that car to you.n3. They call customer's when there is an appt. vs. car avail issue, unless the appt is last minute. Meaning if you book ur appt on your phone and come to rent the car in 30 minutes, you may be disappointed.n4. Lastly, I learned was how rude people are towards the counter people with racial slurs and all types of rude 4 letter words daily. I know being a customer is tough sometimes, but wow. I'm not sure anyone should be called names when they are following company rules or policies. Remember people be kind to one another, you never know what you don't know.nnAt the end of the day I'm sure anyone reading this will say, well just stock more cars or fix the issues. I don't know the answer but if Budget streamlines their business like the one I work for does, then I would assume having excess cars not rented is a waste of money.

Great experience! Jade was amazing, helpful and professional. We went to another budget location where we were treated terribly but this location made up for it. Definitely coming back to Jade for any future rentals we have.

This location is literally the best, knows me by name and even knows my truck of choice! Jayden here is wonderful, fast and always courteous. This is the only location I frequent just because how great the people here are.

Best place to rent a truck. Young lady JADE was very helpful and professional. Great rates I definitely will come again. Thank you for your service.