Map
Detailed Information
- Place Types Car rental
- Address 62-16 Metropolitan Ave, Flushing, NY 11379, USA
- Coordinate 40.7123497,-73.898681
- Website http://www.hertz.com/rentacar/location/unitedstates/newyork/mid
- Rating 3.2
- Compound Code P462+WG Flushing, Queens, NY, U
Openning hours
- Monday 7:30 AM – 6:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 6:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Our reservation is at 10:30, but when we came in on time to pickup a car, there were more than 10 ppl in a line in front of us. Only one person working at the register, filling out some forms for at least 15 minutes per person( why do you need to fill out everything again if all info was provided during reservation? It is 2021, not 1985). It’s been 1 hour already and still 6 people in front of me. Also, if you know that so many people will show up at the same time to pickup cars, bring another person in!!!? It is as simple as that!!!! Unacceptable and never ever use Hertz again.nnUpdate: It took a little over 2 hours to finally get a car with uncleaned bird poop on a window and non working phone charger. Thank you Hertz!nnUpdate #2: Great, there was no window washer fluid in a car. Found it while driving. This is serious safety violation! Hopefully wheels won't fall off on the way back. Good job Hertz!
If I can, I will give 0 star!!! We had THE WORSE experience while renting from this location!!!nnFirst, it took us TWO HOURS to get our car (reservation 10:30am, waited in line and got car at 12:30pm) while we had all our info in your computer system when booking and checked in before picking up the car but still WAITED for our car exactly TWO hours. We HAD TO cancel our NEXT destination appointment because of this situation which is UNACCEPTABLE!nnThe car WAS NOT CLEAN NOR SANITIZED! There were a huge chunk of bird poop on the window, the car charger was BROKEN, there is NO windshield washer fluid in our car which was SUPER dangerous while driving when needed!!! The customer service at the counter was RUDE AND VERY SLOW.nnWe will NEVER rent from Hertz especially from THIS LOCATION! DEF will tell ALL our friends, coworkers and family DON'T rent from this place!
Had a smooth experience here; in fact the manager helped me early. I was in and out in under 10 minutes both on pickup and drop off. Will be coming back!
Orbitz website said debit cards acceptednWhen I went to rent the counter ud83dudc79lady said we do not accept debit cards
The guy in the front is extremely rude, i dont know why people work a job that they hate it.
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