Map
Detailed Information
- Place Types Car rental
- Address 23rd Ave, Queens, NY 11370, USA
- Coordinate 40.7665039,-73.885365
- Website https://www.enterprise.com/en/car-rental/locations/us/ny/new-yo
- Rating 3.9
- Compound Code Q487+JV New York, United States
Openning hours
- Monday 6:00 AM – 10:00 PM
- Tuesday 6:00 AM – 10:00 PM
- Wednesday 6:00 AM – 10:00 PM
- Thursday 6:00 AM – 10:00 PM
- Friday 6:00 AM – 10:00 PM
- Saturday 6:00 AM – 10:00 PM
- Sunday 6:00 AM – 10:00 PM
Photos
Reviews
Terrible customer service and you can tell these people do not enjoy their job!! Myself and two other customers were all upset and talked outside. Everyone of us just talked about how hateful and disrespectful they are. There are too many options for rentals to have to deal with that!! Do yourself a favor and go elsewhere.
This location does not wait for you if your flight is late and does not provide no direct number to their office to be picked up. Every other enterprise I rent with will wait up to an hour if your flight is late or leave it with a partner branch not enterprise. I waited over an hour at the shuttle area with no one there and over 30 minutes on hold with enterprise until someone with Budget offered me a car and to take me to their location. I do not recomend Enterprise at this location
If i could give 0 stars i would. I wanted a vehicle to go to NJ and back to NY daily. I called before reserving a vehicle on how would the toll payment be and was told once you pass a toll i would be charged 24.00 and then during your rental period you can go 100 times and still be charged a one time fee of 24. When i returned the vehicle i got charged for the rental. After a week later i get charged almost 400 by enterprise toll. They ripped me off and lied to me.
The worst company ever!!!!! The people working there are so incompetent and slow!!! If there is two parties in front of you, waiting to get a car, be ready to wait at least 40 minutes!!! Save yourself vacation time and book somewhere else.
Waiting over 30 minutes outside in the cold no shuttle
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