Map
Detailed Information
- Place Types Car rental
- Address 318 Federal Cir, Queens, NY 11430, USA
- Coordinate 40.659452,-73.8043221
- Website http://www.hertz.com/rentacar/location/unitedstates/newyork/new
- Rating 3.7
- Compound Code M55W+Q7 New York, United States
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Car was ready before pick up time. Drop off was easy and fast. Great car. Good deal. Staff were very friendly. The door on the driver seat had a sticker confirming that the car was thoroughly cleaned which made me feel safe in the middle of a pandemic. The office was clean, too. They removed the seating area so that people could be 6 feet apart. Absolutely loved it. Great experience! I will do it again with no regrets ud83dude0c
The front desk agent was absolutely disgusting and just not nice at all. We had to wait more than an hour. The lot attendant was spectacular, she was extremely helpful, apologetic, courteous and gave me an accidental upgrade, because the full size I reserved was not available. The gas tank was a little more than half full, so she waived the full gas return and once the vehicle is returned it will cost me nothing for the 24 hour rental. God bless that pleasant young woman and I pray the front desk agent finds a position that better suits her attitude.
Very little selection of cars
We arrive to pick up our car to find only one counterperson here there's a line of 15 people waiting to pick up their cars you would think that if people made reservations ahead of time which all of these people did, they would have more than one counter person to handle it. Very very dissatisfied customer will probably not rent from Hertz again there's many more fish in the sea
I used to love renting from here but lately, they've become a bait & switch company, running the place on a skeleton crew. Most cars are scratched up. Always take video of your car and pics just in case. Watch your bill very, very carefully. They will try to upcharge you and give misc fees. These people do dirty business. Keep your eyes peeled with these people. They are not honest folk.
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