Enterprise Rent-A-Car

I rent cars, on average, once a month. Any time I have rented with Enterprise, it’s been an excellent experience. The cars are all clean, and in excellent mechanical condition ( you would think that would be a given with rentals, but I assure you that’s not the reality with other companies). I’ve been upgraded At no cost to me when they didn’t have the car class I reserved, and no surprise fees at the end of the rental.

2020nMy new rental for this year 2020 was so much better for the reservation to offering me a free upgrade to the pick and drop off. They did so much better than they did last year below.n2019nMy one problem was the fact that the enterprise rental I chose did not take part in any of my company's discount. I didn't find out until I got there. The agent took my reservations over the phone and I told her where I was going and where I was getting the vehicle from.nNot very good customer service there at all.

I had a great experience with renting from this location. I made a reservation online, which I always find easier rather than on the spot, because firstly, you know what you're gonna pay (besides insurance options that you can add at the counter), and I was on my way quickly. The employee who was assisting me was helpful and efficient!nI always have had good experiences with enterprise, and I reckon you will too!

Just want to take some time to say that if your looking for great customer service Tony really took care of me tonight. I had just got in from a long flight and Tony was able to accommodate me since my vehicles of choice were limited. Thanks Tony !

Recently rented a vehicle out of JKF. Family van. Service was quick. People were nice. Vehicle was clean and ready. Since I haven’t been there since last year, I thought they were still at the “off site” location and so did their voice service. Minus that, no issues at all.