BUFFALO TRANSPORTATION INC

I booked Buffalo Transportation for my physical therapy appointments. They are wonderful. The drivers call to confirm in the morning. My driver was very nice and on time and drove safely. Great experience and I hope others try it out, too.

I have had quite a few drivers not wearing a mask. Their vehicles are dirty, most of them. The one I am in now doesn't even have a working seat belt but plenty of religious propaganda. If Fidelis would let me use any other company for these out of town visits.nnI also had someone pick me up a week ago who showed up at my house at the time of my appointment. Ended up being about 45 minutes late, luckily I was still able to keep my appointment.

The cars are all super ghetto, the door handles are broken off or the backs of seats are missing, trash in the backseat. The drivers are super unprofessional, they're talking on their phone while driving or sending voice messages complaining to their boss about whatever. If they just HAVE to get another pickup they dont give a care that you'll be 30 minutes late to by our appointment. Go with any other service if possible, I have no idea how this is an actual medicaid transportation theres just no way. Uber drivers are better than this.

So my rehab facility books some our residents transportation thru buffalo transport. And I go with many residents on appointments as an aid. Anytime I see buffalo transportation as the transport provider I want to died. I know that with a doubt that if buffalo transport is picking my resident up I need to bring food cause we will be stuck at an appointment for hours trying to get a return ride. I called at 1:50 today for a return ride and its 2:52 now. I called at 2:10 and they informed me it would be 15 mins. I could get a uber here in 5 mins!! I recommend Aries

The two guys who picked my dad up from Harris Hill on 2/1/21 and brought him home, they were excellent, very compassionate and caring, they went above and beyond to help our family, very professional!! A+++