Rent-A-Wreck

Don't go out of your way to try to intimidate your employees. Allow them to learn and give them the tools proper tool they need. Treat them with respect and a little bit of dignity

Gerard (I’m sorry if I’m getting his name wrong) is amazing!!!! We were in a bind and needed a car fast. He made it happen with ease. He was so warm, welcoming, and informative. He is the reason we will be using this company moving forward!

DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY! TECHNICIAN RENTED A VEHICLE, SHORTLY AFTER THE POWER STEERING WAS MESSED UP, WE CALLED TO INFORM THEM TO TAKE THE VEHICLE, THEY SAID THEY WOULD, THEN SAID ITS $250 FEE IF YOU DON'T BRING IT BACK- SPOKE WITH MANAGER FROM RENT A WRECK WHO ALREADY HAD A BAD ATTITUDE ABOUT THE SITUATION, COMPLETELY DID NOT HELP, SAID HE WAS DONG ME A FAVOR BY TALKING INSTEAD OF MY TECHNICIAN WHO RENTED THE VEHICLE- PUTTING THE FACT THAT THE VEHICLE IS NOT A RENTABLE VEHICLE, THEIR CUSTOMER SERVICE AND ATTITUDE IS NOT WORTH THE TIME! THE MANAGER LITERALLY TOLD US TO PUT POWER STEERING FLUID IN THE VEHICLE AND THEY WILL REIMBURSE US $5 FOR IT- IMAGINE THAT, WHAT IS NEXT, WE DO OIL CHANGES AS WELL?!?! WORST EXPERIENCE AND COULD NEVER EVER RECOMMEND THESE PEOPLE- THE BLINKER DID NOT WORK, INTERIOR TRIM PIECES FALLING AND POWER STEERING ISSUES, NOW I KNOW WHY THEY CALL IT RENT A WRECK

Customer service was above and beyond. Due to a glitch we made a reservation for a day/time when the location was actually closed. However they sent someone to get us a car anyway. It was an emergency situation and I will be eternally grateful for their kindness and help.

Thank you Kelton for the amazing customer service. You went above and beyond to help me find an RV for my trip.nI will definitely contact Rent-a-Wreak for my future RV rental needs.