Priceless

They were very late. We booked the car for 10 am. It was 10:30 and they have not even cleaned the car yet. What rental agency waits until the customer shows up to clean the car?! Additionally they gave us a car with a slashed tire. When we told them they agreed to change the car, but the other one had not been yet cleaned so we had to wait additional time in the sun for it to be cleaned. And, the worst of it all, the attitude. We are pretry easy; we could have waited happily as we like to support local businesses, but this business is doomed to fail. The condescending attitude drives even the most patient customers away.

So disappointed with the entire transaction with this establishment. Avoid at all cost... Even if the cost is low! I rented a car from Thur to Sunday and the price I booked it at was $129 and they charged my card $277 until I called and then they Refunded my card the “deposit”. It should just be a hold not a charge. Then they give me a car with 100k plus mileage on it with a low tire pressure light on And ask me to go fill the tires up with air when I called about the icon. When I filled it up the icon wouldn’t go away which is a safety hazard for any driver so I was paranoid driving the car all the way to DC. So I made sure to just park it when I got there and Ubered around. To top it off the car didn’t have any sort of blue tooth connection (apparently that’s $5 extra a day) And No USB port to charge your phone. I constantly rent cars for work travels and have never dealt with such poor service and vehicle.

Great staff. Great service! Thank you for helping me with my vehicle needs.