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National Car Rental

801 Airport Dr, Ann Arbor, MI 48108, USA

Map

Detailed Information

Place Types Car rental
Address 801 Airport Dr, Ann Arbor, MI 48108, USA
Coordinate 42.2253852,-83.7456695
Website https://www.nationalcar.com/en/car-rental/locations/us/mi/ann-a
Rating 3.9
Compound Code 67G3+5P Ann Arbor, MI, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Paul Guttman (09/23/2020)

The people working the desk at Ann Arbor Airport are fantastic and were very nice to work with on our rental. We had an issue with our car not being on site when we arrived to pick it up and they upgraded us to a luxury SUV which worked well for our travels. Our other issue was the cleanliness of our vehicle. Rather than wash the car prior to giving it to us they sprayed it with water to make it appear clean. We hand wash our personal vehicles and this car hadn't seen a good wash in months. Prior to our trip we cleaned all of the windows inside and topped off the tank (the car was only half full when we got it). The folks at National customer service were also very good when this was reoprted to them and gave us a free day on our next rental

jeffrey inge (10/06/2020)

I normally have no issue with National, I rent from a small local airport and receive great service. This time around I left my sport jacket in the car, called the next day and they could not find it. I know that it is my fault, but a quick call to me or even making an effort to see if I return to get it would be appreciate it. You can not be that busy or hardline holding to the rules of a customer leaving something in a car. Very disappointed in this current experience.

sundaresh ram (08/12/2020)

Had a good experience renting a vehicle from here. The staff are friendly and understanding. The only thing is the availability of choice of cars is limited as they are a small place to rent from and many people rent from here. We wanted a smaller vehicle and all they had was big SUV and this happened twice. Apart from that fact, it was a great experience renting from here.

Chad Brautnick (11/24/2020)

I've rented from the Ann Arbor airport location several times now and they have always had the vehicle I needed, fair rates, and really great customer service. This is my 'go to' place whenever I need rental vehicles!

A K (08/26/2020)

The Service provider was amazing! She was so patient and wanted me to get the best deal possible. Really can't say enough good things about her. Unfortunately, the van I got smelled like smoke even though there was a no-smoking sign on the car. They were very very busy, and I didn't have a enough time to try and swap out. It ended up being quite bad and gave me a headache. I tried to call several times to see if I could swap out at a different store, but no answer. Anyway, I would give the service rep 10 stars! The car itself gets 2 stars, so I gave an overall 4.

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