Enterprise Rent-A-Car

Too bad there's no way to do a negative review. My mother just left a location within the last 2 hours. She WAS NOT given a key fob to start the car. The car was already running and they were able to get down the street before the car started dinging stating there was no key fob. My mother is an older lady and doesn't know anything about these new vehicles. She now CANOT start the vehicle as there is NO detected key fob. The location closed basically right after they left and customer service/roadside assistance is less than helpful! Very disappointing! How can someone leave an old lady stranded like this!! 0 STARS

Very friendly staff, well because we are in Iowa and everyone is friendly here. ud83dude42nQuick service. Chase has walked me through everything and his teammate promptly sanitized the vehicle of my choice.

Well aside from not having the car i requested they still got me out of there in something comfortable wish i could have had the choice of the other mid size parked next to the the one i received,but beggars cant be choosers. As well as locking my keys in the vehicle and ringing my home office off the hook for assistance, which never got in contact with then I looked up and called roadside assistance and they were extremely helpful .

It was good. The only bad is that we could not enter inside any enclosed area had to stand out in cold inclement weather because of this b.s. pandemic which is wrong as we had to have appointment but even though only one person had to stand in freezing weather. Car was 2020 Nissan Altima

If I could give negative stars I would. First a few months ago this location tried to say I damaged vehicle! I drove it 45 miles and turned it in around 10 am. Corporate found out that employee was joy riding in car until six am. I tried to make reservation today the Manager refused and told me to call cooperate. Called cooperate who said there is no problem. I was polite and calm she hung.up on me.