Map
Detailed Information
- Place Types Car rental
- Address 758 Union St, West Springfield, MA 01089, USA
- Coordinate 42.098674,-72.609115
- Website Unknown
- Rating 3.7
- Compound Code 39XR+F9 West Springfield, MA, U
Reviews
Avoid this shop at all costs it is associated with a guy named Stan who runs Compass auto sales and Compass Rentals out of this shop. My story - I found a Toyota Highlander on FB marketplace that was sold from Compass Auto. The man’s name was Stan. First weird sign was that he was using his wife’s FB account. Anyway, I ended up buying a 2006 Toyota Highlander from him/them. Test drove it around the neighborhood and it seemed fine. Stan assured me the car was in tip top shape. Driving on the highway after purchasing it was shaking and making a loud noise from the rear. The next day I took the wheel off to find that there was literally no emergency brake assembly and the cables had been cut. Stan took the car to “his uncles” (best price auto repair) shop and had it for 2 weeks. Constantly delaying the process of fixing it. Finally I got the car back and Stan told me it was good as new. A week later the rear end began to sway when going over 50 mph. Come to find out there was a whole slew of issues. The control arms Installed at By Stan at Best Price Auto Repair were the wrong ones. Due to them being wrong there was “play” in the axle. The “play” in the axle put stress on the frame and the frame began to tear away from the rear end linkage. On top of all this Stan and Best Price Auto Repair had just sprayed a bunch of rubberized undercoating over the issue in attempt to hide it. I’ve bought a lot of private party vehicles in my life and the one I bought from Stan at Compass/Best Price Auto Repair was by far the worst and most shady experience I have had. Please stay away. I could have easily died due to his neglect and malfeasance.
Been there couple times .owner is very friendly and prices are very affordable .
Great shop , really affordable prices and friendly staff !!!!!
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