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Hertz Rent a Car

1000 Interstate 20 W, Arlington, TX 76017, USA

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Detailed Information

Place Types Car rental
Address 1000 Interstate 20 W, Arlington, TX 76017, USA
Coordinate 32.67608,-97.12021
Website http://www.hertz.com/rentacar/location/unitedstates/texas/arlin
Rating 2.6
Compound Code MVGH+CW Arlington, TX, USA

Openning hours

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Kameka J (02/03/2021)

I wish it were possible to give this Hertz location a 0!!!! AWFUL management!!nI recently rented a vehicle from this location which smelled of smoke. I. was traveling and 2 hours into my drive the smoke smell got worse and triggered my asthma.nI called the Arlington location and was given instructions on how to switch the vehicle at a different HERTZ location. The new location could only offer me an upgrade vehicle due to limited inventory. Justin, the Arlington manager, refuse to allow the upgrade without charge even with the new location stating the car smelled of smoke. Furthermore, I requested 3 callbacks from Justin and he did not return any of them. Hertz needs to evaluate management at this location. STAY AWAY from this rental location.

Kay-Lynn Dunn (12/10/2020)

I had to get a rent car here when my car was wrecked. They were awesome and didn't give me any hassle when I needed the car longer than expected. They will pick you up if need be, and I was able to leave the rent car at the body shop when my car was ready.

SwiftDawg (12/23/2020)

Jimi was awesome!! She was super busy and still took the time to make me feel special and not rushed. ud83dude0aud83dude0anA ud83dudcaf on customer service!!nI used a rental to deliver some art work from an aspiring artist.

Andrew S (10/30/2020)

I changed from a different Hertz location that was simply awful. This one was great.nnI had my car fixed after someone decided to back into it in a parking lot. Their insurance sent me here to get a rental in the meantime. They were friendly and handled everything quickly for me. Even while being pretty busy I was still in and out in under 30 minutes. Not a bad deal.nnThey offered to come pick me up at the repair place but I chose not to do that (I mean seriously who wants to ride in a car with some random person right now lol). After it was over, they picked up the rental car from the repair place and I didn't have to be there to hand it over.nnI'd come back to this place anytime.

Annette Artis (04/10/2021)

This SUV is straight up nasty. Smells like a wet ash tray,and foot prints on the wind shield from the inside on passenger side. Wth so unprofessional.

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