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Hertz

117 E Memorial Blvd, Lakeland, FL 33815, USA

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Detailed Information

Place Types Car rental
Address 117 E Memorial Blvd, Lakeland, FL 33815, USA
Coordinate 28.0547904,-81.9565202
Website http://www.hertz.com/rentacar/location/unitedstates/florida/lak
Rating 3.3
Compound Code 323V+W9 Lakeland, FL, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

cowsayzmoo22 (04/01/2021)

Highly disappointed. Made a reservation, paid the cost of the rental but upon arrival was advised that I still had to pay tax and had to use a major credit card. Unfortunately with no major credit card, the hoops they made and me jump through, I have $400 between two bank that I have to wait 7-10 business days to get back and no rental car. This means the room I reserved is gonna get a no show and I'll still be charged the full amount. Had they not done a bait and switch I'd be on the road to a family emergency but I have $400 held up and $300 lost for a room I can't use.

Kinah B (02/26/2021)

Well they are definitely committing fraud at this location, I rented through my insurance from the 2/9-2/11 and they charged me for an extra day.. not only did I return the car on time but I returned it on the 11th at 9:00 am and I gave the key to Stephanie, she doesn’t give me any paperwork but says I’m good.. I get a call later that evening asking me where the car was I said on your lot I turned it in this morning ask Stephanie and was still charged an extra day.. I had to fight to get my money back, so In the future get your receipt because they are irresponsible I’m still waiting on my money.. I wouldn’t go here unless your desperate there is only ever 1 person working and a lot of chit chat, instead of working..

Kaylob Davis (03/17/2021)

I wish I could give you guys no stars. THE CUSTOMER SERVICE IN LAKELAND WAS HORRIBLE. Nobody knows how to speak to customer and they are extremely rude . Do not rent from them !!

Jennifer Billington (10/16/2020)

I love renting from this location.. Isaac is a wonderful man who always makes the whole process easy.. my dad passed away unexpectedly and Isaac handled everything quickly and professionally to get me on the road all the way to NY.. without his help I wouldn’t have made it to my dads services.. THANK YOU ISAAC

Daniel Blackburn (02/19/2021)

Reserved a midsize, they tried to give me a cargo van. They wanted to charge me extra for a small SUV when it was there fault. Luckily someone cancelled while I was there, but side mirrors on the car they gave me couldn't be adjusted.

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