Map
Detailed Information
- Place Types Car rental
- Address 9302 AIRPORT BOULEVARD, Orlando, FL 32827, USA
- Coordinate 28.5521843,-81.3836838
- Website https://www.thrifty.com/loc/ll/us/fl/orlando/9302-airport-boule
- Rating 1.7
- Compound Code HJ28+VG Orlando, FL, USA
Openning hours
- Monday 1:00 – 6:00 AM
- Tuesday 1:00 – 6:00 AM
- Wednesday 1:00 – 6:00 AM
- Thursday 1:00 – 6:00 AM
- Friday 1:00 – 6:00 AM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Horrible experience. We were informed that this location wasn’t at the airport. Had to get into and Uber for $35 and then drove 30 min. Once at the location we waited another 2 hours for a rental car and were given something smaller than what we originally reserved. We had to literally raise hell in order to get the correct vehicle we reserved. The staff knows nothing about reservations made through Travelocity. They go based off assumption unless you show them all the details of the reservation. It’s awful. Avoid this location at all cost.
Alex Biris Was the best...He took such Great care of me he went above and beyond in all aspects. I would highly recommend him and thrifty rental. Alex stayed late and worked hard to track me down a vehicle. I booked on priceline and priceline messed up my booking but he made sure I was helped and did so with a smile. He had another family there that was angry and he still handled everything so pleasantly. Now a days customer service is a thing of the past but he gave me hope that people still do care...Companies need more employees like him...THANK YOU FOR EVERYTHING ALEX...
They’re scam artists. Don’t rent your car here. Charged my mom $400 for smoking in her rental when she has never smoked one single day in her 50 years of life. Plus they pretended you use a ton of tolls and add a bunch of money to your bill. Do better, I hope you get shut down. There’s literally tons of better car rentals out there that don’t need to scam to make money, they just know how to make money off running a business without scamming
This place is a disaster. Colonial was “shut down” for the day, and they were relying on the HOTEL VALETS to direct people to their other location on orange ave.nnWe took a Lyft there so it was another $25 to get to where the other location is. When we arrived we couldn’t find thrifty anywhere so we called them and they said that we were suppose to go back to colonial after we explained what had already happened many times.nnFed up with the whole thing we decided to dispute the charge to our card (everything is nonrefundable) and get a car at hertz which was nearby.nnWe entered hertz and they said that they owned thrifty and we could pick up our car there. Are you kidding me?? Another hour of back and forth because they were just incredibly slow and couldn’t get their chip card reader to work. We were suppose to pick up our car at 1:00 and 3 hours later plus $25 lost in lyft fees and here we are. Taking my sweet time to write this because I still don’t have the car.nnPay a little more to rent from enterprise or anywhere else.
I was hesitant to rent from here based on the reviews. My experience was vastly different than I expected. Overall, the 1 star reviews on here really scared me. I got my minivan and returned it without any issues or over charges. The only issue I ran into was when I picked up my vehicle there was only 1 person working the desk so it took two hours to get my vehicle. Other than that I would rent from here again.
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