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Enterprise Rent-A-Car

35 E Colonial Dr, Orlando, FL 32801, USA

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Detailed Information

Place Types Car rental
Address 35 E Colonial Dr, Orlando, FL 32801, USA
Coordinate 28.5533028,-81.3784966
Website https://www.enterprise.com/en/car-rental/locations/us/fl/downto
Rating 4.2
Compound Code HJ3C+8J Orlando, FL, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday 9:00 AM – 2:00 PM

Photos

Reviews

Nancy Smith (04/07/2021)

We rented a car from downtown OrlandonFirst when we booked, we were informed we would get picked up from our location. That was changed the day before we rented the car and we had to pay $40 to take a cab there. Fast forward when we returned the car, we realized we were charged twice for our rental. I called the branch and they said there was a glitch in the system and yes we were charged twice but it had been refunded immediately ( didn't inform me that there was a system glitch and I had been charged twice). A day later the payment actually posted on my account again I called and was told nothing they could do because they had already issued a refund. I went one step further and contacted my bank, had a 3:way call with the branch and my bank told them no refund had been made or was pending, again she insisted they had refunded it and that's all she could offer so now I'm in the dispute process with my bank, Lord knows how long it will take to get my money back.nWe have used enterprise ONLY for the last 18years, we have even turned down cheaper rentals in the past because of our loyalty to you all...NEVER AGAINnNancy Smith

Kayla Atkinson (02/18/2021)

I booked an SUV about two weeks before needing it. When we arrived to pick up the vehicle we were notified that they didn’t have the size SUV that we booked. They were quick to accommodate us with a larger vehicle at the same price. Very easy to work with and all of the staff were friendly. We did the after hours drop off and the instructions were very clear on how to go about it! Great location right next to downtown Orlando!

Toni Michelle Smith (08/20/2020)

This was one of the best rides yet that I received from Enterprise a small Mazda C5. That was comfortable clean the upgrade was wonderful and the power it drove like a dream with gas mileage that you wish every car had. My return was great I was very pleased with my first experience here in Orlando dealing with Enterprise and highly recommend them as your choice for rental cars and will be back again as a loyal Enterprise Exclusive member.

Rich Crabtree (09/11/2020)

My car's power steering died and had to be replaced. I called Enterprise from the repair shop and they delivered a car to me within about 30 minutes.nI had expected to need the rental for a day but the repairs took longer. Enterprise extended my rental at the same favorable rate and, when I was ready to return the vehicle, they allowed me to leave it with the repair shop and they picked it up later.nCouldn't be more pleased with the person who dropped off my rental or the entire experience!!

Darrell Manor (03/29/2021)

I always use Enterprise when I need to rent a car. I always get a bigger or better car then what I put down for. Thing that I dislike is in the times we are in now they raise the deposit to $300 to rent a car. I know that's how they do for debit cards. Like in my case the car total was over $800 that's with the deposit. Then I had to wait 3 days to get it back. I think the deposit should go back too $200 or a lil lower til things and people get back on there feet good to spend money and wait to get it back.

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