Sixt Rent A Car

I have been using them for years, to a point I'm a gold user. I love the services they give especially how Ms Guirlande take care of us whenever we pick our car for our trip. Never had a problem in any cars I've rented. Keep up the good work!

Convenient location, quick and easy check in and out.

The service was excellent. Arrived at the location at 9:15 (for a 9:30 reservation) and was on the road by 9:32. Luis was very helpful and quick. Everything was explained thoroughly including the deposit. Ended up extending the rental an extra day easily on the phone. Drop off was a breeze (Luis excellent again) and the deposit authorization was returned the same day. Very convenient location as well. Will rent from here again, thanks!

We rented a van through Sixt for a cross country move for our mom who is on hospice. After completing the rental transaction we waited 45 minutes for the van to be brought out. It was dripping wet from the car wash and it made it hard to see the “damage” we were told to inspect. We werenLiterally handed the keys and did our own quick walk over the van. Upon getting home and opening the back and sides we realized this car was not cleaned, there were visible crumbs and food debris all over the seats and floor mats, chips on seat, food wrappers stuffed in cup holders, it was filthy. Not wanting to waste more time my brother took Lysol disinfectant and wiped the entire car and sprayed it with Lysol aerosol spray, after about and hour of letting it sit he took it to the car wash to get vacuumed. I immediately called the 800 number for Sixt, after about 15 tries of a busy signal my call went through, I reported the problem and was given a “ticket” number to which I was told I would receive a call back from the pick up branch within 48 hours. It’s been 8 days, van has since been returned (different location/state). We made three additional calls during the time we had the van, all to no avail or solution, this place is a joke, given the current situation with COVID-19 and the cleaning measures car rental companies are supposed to take they are clearly not in compliance. Their cheap prices were not worth it, this was the first and last time I will ever rent from Sixt.

Best place ever. Luis was very professional and helpful. Thanks again