Map
Detailed Information
- Place Types Car rental
- Address 1057 Elden St, Herndon, VA 20170, USA
- Coordinate 38.966595,-77.39589
- Website https://www.budget.com/en/locations/us/va/herndon/hv3
- Rating 2.5
- Compound Code XJ83+JJ Herndon, Virginia, Unit
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday 9:00 AM – 1:00 PM
Photos
Reviews
The experience is excellent. The process is smooth, the representative is friendly and the car is new with ~1000 miles.
Every thing went well until I went to return the vehicle. They have a huge cleaning fee. The lady gave me a hard time because of a little bit of mud. I had just returned from helping to bury my mom. We had a snow storm and my daughter some mud on the back of the front seat from her boots. I don't have a great vacuum cleaner to get it like she does. I guess I was supposed to take it to a gas station with a vacuum to have taken care of. I have rented cars and I clean out all the trash and a little mud has never been an issue. Has been 9 months but still upset at how she made me feel.
I always use Budget....Reps are very helpful, the Vehicles are up-to-date and sedvice.
Lady at the front desk is too arrogant.nWorst customer service in Herndon branch .
Over priced. Very arrogant answer given by the person at the counter.
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