Enterprise Rent-A-Car

The customer service was very excellent! The representative presented as very friendly and welcoming! She quickly met the needs of not just me but other customers who were there. The service was amazing!!!

Very friendly and professional and always have nice clean automobiles.

Good people clean cars although seats are a bit nasty looking with lots of stains.

So I have edited my review since I have had more dealings with this particular Enterprise location. I have found for the most part the staff at this location do go out of their way to provide the best customer service possible. So this is the conclusion I have come to in dealing with Enterprise Rent-A-Car or any large company that has local stores that are franchised locations or not and also offer the customer the ability to deal with them strictly using the internet and or possibly chatting on line. If you need detailed service with any large company you will always be better off going to the local store and speaking with a fellow HUMAN BEING. That quite possibly is a human that lives in the same locality that you do, and can possibly relate to you on a much deeper social level. Speaking to someone in India is not going to help at all!!! And the automated Chat Bot does not have the ability to under stand a 6 word question. So take my advice. If you are look for good customer service and have the opportunity to deal with a fellow human being. You have a much better chance of getting some customer service that will be worth reviewing!!! ᓚᘏᗢ (following review posted in 2019)> I will say that all the past experiences I've had with Enterprise sucked. With the one exception. And that is the Enterprise car rental located in Beverly, MA. All of the staff take a great deal of pride in providing customer service to all it's customers. At the Beverly store they are VERY IMPRESSIVE.

Quick and timely response and help from the front desk staff.. Car was clean and ready to go...