Enterprise Rent-A-Car

No Problems whatsoever Smooth transactions INS & OUTSnPrice was a bit high but we all need to get by during this pandemic.nnCustomer service was Awesome registering it and while returning it.

Honnah the enterprise rep was professional and on point.

Friendly, processional staff!

I have reserved a Standard Car car and got a Compact Car which I was really upset because I was traveling for three days vacation to Pennsylvania. And that’s not all, I got a car with a broken port to recharge my phone. I had to stop by gas stations in order to charge my phone to use it for a GPS.

I rented a vehicle offered at Enterprise by Geico from 263 Bay St, Staten Island, NY 10301. Vehicle was dirty, the gas tank was 1/4 when I was written on papers 1/2 and the windshield wipers were worn out that I was happy to make it home on a rainy day. After a few days I decided to return earlier at a different location because I was told its an available option. So, when I bring the vehicle at Address: 415 88th St, Brooklyn, NY 11209 and I am was told that I can drop off the vehicle there for an extra $50 fee. I had to call customer service and have them to call that location to inform/educate the gentleman working there who was rude and did not even find appropriate to apologize for lack of knowledge and poor customer service. This is highly disappointing.