Map
Detailed Information
- Place Types Car rental
- Address 403 Lafayette St, New York, NY 10003, USA
- Coordinate 40.7281832,-73.9925241
- Website http://www.hertz.com/rentacar/location/unitedstates/newyork/new
- Rating 3.5
- Compound Code P2H4+7X New York, United States
Openning hours
- Monday 7:00 AM – 3:00 PM
- Tuesday 7:00 AM – 3:00 PM
- Wednesday 7:00 AM – 3:00 PM
- Thursday 7:00 AM – 3:00 PM
- Friday 7:00 AM – 3:00 PM
- Saturday 7:00 AM – 3:00 PM
- Sunday 7:00 AM – 3:00 PM
Photos
Reviews
I really try to avoid writing bad reviews, but, tried this place a few times and never had a good experience. Last straw was when I had to have a car back by 8:00PM. Had it back by 8:04 PM, the guy working there was still at the office but refused to help me out and made me pay for overnight parking. You’re absolutely treated as just a number here. It was ridiculous. Avoid this place at all costs. There’s a number of other options close by so try those.
Incredible customer service! Gabriel is a stellar team member...so kind and helpful. My favorite location to rent a car! Would go out of my way to rent them the Lafayette team.
Card reader wasn’t working for a card I use often. Also don’t accept debit cards so I had to go home to get another payment method. No fault of the staff I guess - but they weren’t particularly understanding and insisted that I wait in line after an hour delay when I got back.
Competent and friendly service. Special thank you to Nur, who saved our weekend after the Williamsburg location kept us waiting for 2 hours before shutting down due to IT problems. If not for Nur's excellent service I may have been done with Hertz.
Very good service. Fast.
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