Map
Detailed Information
- Place Types Car rental
- Address 1301 East Ridge Road, Rochester, NY 14621, USA
- Coordinate 43.1976608,-77.5826545
- Website http://www.hertz.com/rentacar/location/unitedstates/newyork/roc
- Rating 4.2
- Compound Code 5CX8+3W Rochester, NY, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Thank you Berry and Mark, very Friendly and Professional I needed a drop off after returning the car and it was arranged with a smile, Great Customer Service, I highly recommend this location.nA Happy Customerud83dude00
Great customer service at this location (Irondequoit) - Barry was awesome getting me a ride to pick up my rental and everything went really smooth!
Horrible experience with the first time rental, customer service was the worst I ever had especially from a manager” his name is Berry Lingle . My reservation was for 9:00am because my car was going to be fix in the same location Gerber & Glass Collision and i wait 37 minutes to be attended he was the only person in the Location and also This guy Berry lingle give the worst attitude because the Debit Card i Had at the moment of the rental is not acceptable . Wish i understand the company Policy but the way he talks as manager is the Worssssssttttttttt . He dont even ask me to re-schedule the reservation or anything .... Hertz needs to contract Managers and representative with ethics , i left the place with my 2 kids in uber to resolve the problem with the rental , i call the insurance company and they was able to change the rental reservation with another company and i went to Enterprise was Helpful and quick .... i dont Recommend this place ... worst experience ever!!
Barry and his team at this Hertz location were very friendly and accommodating. Top notch service from nice folks!
You will always get a fair, honest deal at Hertz!
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