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Enterprise Rent-A-Car

2621 Corning Rd, Horseheads, NY 14845, USA

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Detailed Information

Place Types Car rental
Address 2621 Corning Rd, Horseheads, NY 14845, USA
Coordinate 42.1581267,-76.8379122
Website https://www.enterprise.com/en/car-rental/locations/us/ny/horseh
Rating 4
Compound Code 5556+7R Horseheads, NY, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Deseree Wilson (09/09/2020)

First they call me 2 hours before the pick up time to tell me that the pick up location is closed and I have to go 20 mins in the opposite direction, then the person I talked to on the phone gave me different information then the person I talked to at pick up.nThen they told me my $200 dollar deposit would be refunded when I returned the car and I could return it to the drop off location I just had to call them when I dropped it off, again the 2 different people I talked to told me 2 different things.nn5 days later I still haven't received my refund, I called them and they said my refund was delayed fue to the holiday and I would have it today, still no refund.nnYou would be better off going somewhere else, I don't see how a business can be this all over the place and give someone different information everytime they talk to someone.

Ise Gren (12/20/2020)

Horrible customer service unless you white and rich that’s who the management respects and sends it down to the workers watch out for the white haired obese guy!! 36225293 is my incident number if you guys check just go to avis or hertz those ppl are weird

Mark Costanza (12/12/2020)

The local people are 5 stars, the cooperate people not so much.

Barb VanOrden (10/09/2020)

After reserving a car through my insurance company after an accident and confirming by phone with Enterprise, I went to pick up my rental at the Hornell location only to be told that nothing was available for almost a week. I finally located one in Horseheads (Corning Rd) and my insurance company again reserved for me. The girl was very friendly and helpful but the vehicle was not clean. She supposedly had the vehicle sanitized while I was waiting. It didn't even look like they wiped the dash with a dry cloth. The floor had not been vacuumed and there was a used surgical mask on the floor! The very first thing I did was thoroughly clean the vehicle. The Elmira location definitely needs a better cleaning process, especially with the Covid19 cases spiraling out of control in the area.