Rent-A-Wreck

This is the first time renting from Dover Rent-A-Wreck and I could not have had a better experience. Extremely nice and helpful people, I would rate their customer service a 10 if I could. The vehicle was very clean and drove well. Great price, so I felt I got value for the money.

My husband and I had to rent a vehicle to see my ill mother in Florida last minute. This was the only rental service that would worked with us. My husband is 6.5 and once the owner looked at him she gave us an amazing deal on a SUV so he would be comfortable on that long drive. The owner and staff were so amazing to deal with. And the owners daughter was just as amazing and helpful as well. We will rent with them again and I HIGHLY recommend them over any other car rental service. We have rented vehicles all over the US and this was the best service we have ever received.

Normally a good experience here but today I was refused service because I am medically unable to wear a mask. I have rented without one before but today they threatened me with the police if I didn't put one on in order to walk in and sign the papers. They allowed me to come in to hand them my license and credit card and I waited outside while they prepared everything. They told me I would have to go outside and put a mask on to come in and sign the paper. Even though I had already been in there and handed them my things already. They then made me leave or they would call the police. I was with a sleeping baby waiting in the cold and had already paid a 25$ uber to come and then I was threatened with the police if I didn't submit to their mask requirement. Again. Either the mask works or it doesn't the logic cannot go both ways. If they work than those that want to wear one to feel safe should do so. And those that are unable or choose not to shouldn't be discriminated against and or threatened with the police for being medically unable to wear a mask. It is against the law to discriminate against peo people with medical conditions and unfortunately they broke the law today. While telling me I am breaking the law for being in their business without a mask. I corrected them that a mandate was not a law and they stated it was a mandate to enter their business. Unfortunately again their store mandate conflicts with state laws that exist to protect handicapped or medically challenged individuals. Trish and Jackie were the ladies that threatened and refused my business after already taking my information and allowing me inside.

This is a great place to rent a car. All of the staff is helpful, friendly and go out of their to make your experience go well. They answer questions over the phone so you have everything you need when you come in. The cars are clean, in good shape, and above all priced great! I couldn't recommend this company more highly!

These are not wrecks! Almost new Van's and trucks. Great people, great price! 7 days a week! Going back in 2 weeks. Ask for Trish!