Budget Car Rental

This has been my go to ever since I started working again in June. I travel from Providence to jersey every Monday and Cheryl has always been great. Thanks Cheryl!

Picked up a car which had half tank of gas. Notified the guy who gave me the car. He said bring it back with the same amount of gas, no problem. I did exactly that. Was charged $40 for brining the car back with a half tank of gas. Called many times, and asked nicely for help with the issue. Always a run around and never helped me. Very dishonest people.

The Manager here - Bobby is unhelpful. Don't expect you will be treated nicely. The agents here are good for only check-in and check-out and will not be able to address any issue whatsoever. When I had concern with my reservation, the agent there told me he cannot help and text-ed his manager to call on my mobile who never called back. When I asked agent, e said call customer service, I am willing to help and I understand your concern but I do not have authority to do anything else than check-in and check-out.nnI would suggest to stay away from this rental location. If things are smooth you will probably be ok, but if you have any issues, you will be wasting time with this manager

I was introduced to this agency by my Brother who used this location many times..I have rented from them for the past 3 years, whenever I am in the New Jersey area. For me, firstly, they have a wonderful location...easy accesses from main roads & public transportation. When making reservations they are always friendly & helpful. When I arrive for my car it is always ready & I am always satisfied. When returning the car the process is always quick & easy...no hassle. What more could I ask for ??? I will continue to use this agency & recommend them or all my rental needs...n5 Stars for sure....

Great people got us a car asap.