Home United States Michigan Dollar Car Rental

Dollar Car Rental

5500 44th St SE, Grand Rapids, MI 49512, USA

Map

Detailed Information

Place Types Car rental
Address 5500 44th St SE, Grand Rapids, MI 49512, USA
Coordinate 42.887913,-85.52877
Website https://www.dollar.com/loc/ll/US/MI/GRAND-RAPIDS/5500-44TH-STRE
Rating 1.9
Compound Code VFQC+5F Grand Rapids, MI, USA

Openning hours

Monday 8:00 AM – 12:00 AM
Tuesday 8:00 AM – 12:00 AM
Wednesday 8:00 AM – 12:00 AM
Thursday 8:00 AM – 12:00 AM
Friday 8:00 AM – 12:00 AM
Saturday 8:00 AM – 11:30 PM
Sunday 8:00 AM – 12:00 AM

Photos

Reviews

Patty Malowney (02/17/2021)

I decided to write a review after reading all the negative comments. I actually read the reviews before I rented my car and had some concerns. I thought this might be stressful but it went really smoothly. The staff was very friendly and helpful. Most of the people with negative comments should have called ahead and asked questions. Before I rented my car I called first and asked questions. The car was affordable, and I had a great experience. If you are worried about renting a car from here based on the reviews call ahead. You do have to pay a deposit, your transaction needs to be done on one card only (I used my debit card and didn't have any issues). I had a good experience and would use them again.

Jyssica Blantz (04/07/2021)

The worst car rental experience I have ever had. I confirmed my rental in February 2021 for my March vacation and paid $405 in February. When I got to my destination, I asked how much more it would be to move to a minivan as we had an extra body that wasn't accounted for in February. The man at the desk said it would be no problem, and there would no problem and the van is $30/day, which would be about the same as what I had paid in February. The next day, I noticed they processed $666.00 to my bank account. I tried calling many times to figure out how that works since I had already paid for the car in February. They keep saying I upgraded and now have to pay an additional $60 a day for the van. I would NEVER pay that for a vehicle. Terrible experience. If I could rate this place a zero, they would get it.

Sammi Soriano (02/08/2021)

Due to weather issues and missed connections I had to rent a car and drive three hours to get home from Chicago - it is not the first time it has happened and usually costs ~$100... Dollar Rental charged me $600+ for the same commute and didn’t give the the SUV I requested (but charged me the SUV rate). I understand prices fluctuate based on inventory but a 6x spike is just taking advantage of tired desperate travelers trying to get home. It is stealing and I will NEVER use them again - I’d rather walk. I have reached out and didn't hear back from anyone. Disgusting. Thieves. DO NOT USE. If there is less than a 1 star rating I’d give that.

wwiding (11/26/2020)

Can't leave 0 stars so they get one star instead. I reserved a car, read through the information to make sure I was prepared, and went to the airport to get my car. They told me I couldn't pay with a debit card, and that I had to put the entire car rental, with a deposit, on my credit card.nnTHIS IS SOMETHING PEOPLE NEED TO KNOW BEFORE THEY SHOW UP TO GET THE CAR, NOT AFTER!nnI will never attempt to rent from dollar, or hertz, again. Luckily I was able to give my business to the company one desk over. It seems Budget values customers, and their money, a little more.nnI think I'm going to have to build a quick website to inform potential customers so they don't get shafted.

Connie Lee (11/15/2020)

WATCH OUT FOR UNKNOWN TOLLS, PLUS EXCESSIVEADMIN FEES when renting a car anywhere! We rented a car here and were never asked, informed, or apprised in any way about potential toll fees being added to our bill. In fact, we took out cash, in advance, to pay for tolls along the way. However, we NEVER encountered (or visually noted) a single toll booth along the way. We assumed possibly they were shut down due to Covid-19. Several weeks after returning our rental, we received a bill in the mail from Dollar, stating that we owed $35.41 on two missed tolls that actually totaled $5.41. They tacked on a $15 administrative fee for each toll. Apparently, cars are equipped with something called a transponder (again, we were never told this) that tracks tolls. And again, there was absolutely no indication along our trip that we had ever passed through an area that required a toll. After reading around online about this, I found this billing method is common practice now among most rental car agencies, and the extra admin fees can rack up a lot of extra money for them. Basically, it's another way for them to legally rip people off, so please watch out for this, and specifically ask, in advance, about how you can pay for your tolls and avoid these extra fees.

Similar place

Enterprise Rent-A-Car

120 Lomas Blvd NE, Albuquerque, NM 87102, USA

35.0901977, -106.6448765

+1 505-842-8611

https://www.enterprise.com/en/car-rental/locations/us/nm/downto

Budget Car Rental

1901 University Blvd NE, Albuquerque, NM 87102, USA

35.107834, -106.62462

+1 505-884-4771

https://www.budget.com/en/locations/us/nm/albuquerque/ab4

Avis Car Rental