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National Car Rental

727 Fly Dont Dr, Traverse City, MI 49686, USA

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Detailed Information

Place Types Car rental
Address 727 Fly Dont Dr, Traverse City, MI 49686, USA
Coordinate 44.7368189,-85.5797249
Website https://www.nationalcar.com/en/car-rental/locations/us/mi/trave
Rating 4.1
Compound Code PCPC+P4 Traverse City, MI, USA

Openning hours

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 10:00 AM – 6:00 PM

Photos

Reviews

Tom Scott (09/29/2020)

The agent served me politely and efficiently. However, the car smelled very badly of cigarettes. I requested a different car. The agent said he could only offer me a discount. I appreciated the discount, but had to drive a very smelly car 500 miles that day. The smell was so strong that my clothes and belongings picked it up. This car also was old for a rental, with almost 40,000 miles on it. Overall I was not happy with the experience.

Claire Hultquist (11/09/2020)

I asked for a zippy car and I got one! I love the Kona and had a great time driving it around. National was very accommodating to my needs and I was able to rent a car one way from Traverse City, MI to Columbus, OH. I will definitely be renting from National again in the future.

Matthew Riechers (10/26/2020)

So, I only have one issue with this facility. The closure time is 6pm and they don't have an option for late pick-up. My flight was delayed and I got moved to the last flight getting into TVC from ORD. I called ahead to try and work something out so I could still get a car that night and they couldn't help me. There should be some option for a late pick-up available. I could have gotten to Gaylord that night, but instead I had to get a hotel in Traverse City and come back when they opened at 10am the next day. It basically cost me a day in travel and two taxi cab rides. Other than that, the vehicle was clean and worked great. I just think they should have options for late arrivals. A locker with a code or something. Simply saying nope, can't help you isn't acceptable in my book.

Bella Birdsley (08/10/2020)

After our flight was delayed, I called National to make sure I’d still be able to pick up my vehicle as our updated flight was arriving after 9 PM. I was told by the national rep that the airport location was scheduled to close at 8:30 but there was a two hour window after closure that they could wait for me, so someone would be there for me to receive the vehicle from. Long story but the net is no one was there and my family and I were stranded an hour away from our rental late Saturday night in a small town. Would give zero stars if possible.