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Enterprise Rent-A-Car

2321 Mall Rd, Florence, AL 35630, USA

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Detailed Information

Place Types Car rental
Address 2321 Mall Rd, Florence, AL 35630, USA
Coordinate 34.8285458,-87.6396548
Website https://www.enterprise.com/en/car-rental/locations/us/al/floren
Rating 4
Compound Code R9H6+C4 Florence, Alabama, Unit

Openning hours

Monday 7:30 AM – 6:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 6:00 PM
Friday 7:30 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Kim Hunt (10/06/2020)

We had rented a car for vacation that was making a roaring noise. I called Enterprise and they quickly got me in a different and even bigger vehicle that was great. No questions asked. The pick up and the return was great! The lady I dealt with was very helpful.

Janice Nix (11/14/2020)

I was simply taking someone to rent a car. They were well organized, many customers showed up immediately after we did. Everyone who arrived at that time were waited upon and driving away within twenty minutes.

Joey “Joejoe” Patrick (10/10/2020)

My girlfriend had to rent a car due to her vehicle being worked on. Very friendly and excellent staff. Had no issues and would recommend these guys.

timothy davenport (06/21/2020)

Five stars is a little unusual for me - so I should explain. I can’t think of anything negative re this rental experience. The enterprise rep who checked me in, and out with the vehicle (YES -it was the same person both times) was knowledgeable, courteous and friendly. I remember that she specifically mentioned the fuel economy for the Nissan Rogue that I was renting for the week - and I was pleased that the vehicle didn’t disappoint - clicking over 30mpg on the highway. In addition to the fuel economy, the vehicle was clean and performed really well. This Florence, AL store is a local / non airport venue - so my expectations were admittedly not high going in. But I think my experience on this rental would have met or exceed anyone’s reasonable expectations. So - that’s the support for that fifth star...

Terri Stalons (10/13/2020)

There was only one reason that I awarded a 4 star instead of a five. The low tire pressure light on the dash and the alarm sound with low tire pressure, for the right front tire, came on as we were leaving for our trip. We stopped at multiple times to check the tire pressure, found it to be 5-10 psi low and then filling it. Each time I exited and entered the vehicle I checked the tire. It caused us worry and concern when we should have felt we had a safe and sound vehicle. When I returned the vehicle to Enterprise and explained all of our checking and worry, they only thanked me for letting them know. It would have been nice to have received a slight discount in our rental fee for our worry, even if it was only $25-50. When you travel 900 miles round trip the last thing you need is to have a flat tire.

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