Advantage Rent A Car

This was by far the easiest and fastest rental car company I have ever dealt with. I rent a good bit and from now on it will be with you guys. I wish I would’ve gotten the girls name that waited on me because she was great. Very Impressed.

Renting with them was a breeze, my car was ready, they did a normal deposit. The only thing is they charged me $19.99 for unlimited mileage when I picked up but charged me $39.99 for unlimited mileage in my final bill. It cause my bill a extra $40 on top of $44 for me returning 2 hours later. Most companies like acid or enterprise give a two hour grace period. Not happy about my bill being $200 for one day in a compact SUV but the ease of renting was a major plus.

Im only giving it a 3 star because the staff who attended to me at the airport was very nice. But their return policy is not very fantastic. Directions for the entrance to the return slot was virtually on existent (unlike Hertz and Enterprise). Nobody to attend to me when I dropped off the car.

I reserved a full size sedan online and when I went to pick up my rental, front lady tells me that she doesn't have any full size sedans and just changed the type of my rental right then to a small SUV. Moreover, the full size sedan was supposed to be 330 (for 4 days) but it suddenly became 420 usd (for 4 days). I don't necessarily think going from Avalon or similar vehicle to a freaking Nissan Kick is an upgrade so I don't understand what the 90 dollar increase was for. Also I struggled finding the right spot to return the rental too because they go by Advantage Rent a car online but when you get the key it becomes E-Z rental cars. Good luck to those who try to rent with this company.

The Atlanta pickup experience is a dreadful joke. Every other car rental company has a counter in the car rental center. Advantage has one, with a sign telling you to go downstairs to a secondary location. When you arrive there, there’s yet another sign that tells you to wander around the parking garage until you see their booth. With luggage and kids that’s a non-starter. Every other car rental company figured it out except Advantage. The car was relatively cheap, but smelled heavily of fresh cigarette smoke, of which I am very allergic. Agent said “oh well, mark it on the form” and shrugged. I reserved a full-size car and received an Altima, which is a mid-size car, NOT full-size. Meanwhile, an *entire row* of full-size cars was available. Then, while completing the forms, we happen to notice an email printed and taped to the booth stating that you cannot leave the states of GA, AL, or SC!! Can’t take it out of a four-state area or there’s a $1,000 fee? THAT IS PREPOSTEROUS. And this is NOT mentioned when reserving a car, and wouldn’t have been mentioned had I not seen the tiny email printout taped to the booth glass. This was an absolute joke of an experience I wouldn’t recommend to anyone. I learned my lesson to always go with the main national chains and not the lowest price from a name no one has ever heard of. A complete joke. Stay away!