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Hertz Car Rental

205 Tom Hill Sr Blvd, Macon, GA 31210, USA

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Detailed Information

Place Types Car rental
Address 205 Tom Hill Sr Blvd, Macon, GA 31210, USA
Coordinate 32.8968819,-83.6875106
Website http://www.hertz.com/rentacar/location/unitedstates/georgia/mac
Rating 2.7
Compound Code V8W6+QX Macon, GA, USA

Openning hours

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Queen (01/07/2021)

WONDERFUL EXPERIENCE! 5 STARS !!! The location always seems very busy but the customer service IS NOT lacking. I rented through State Farm and Hertz made my process an absolute breeze! Check in and check out took only minutes. Everyone is smiling, friendly and eager to help including maintenance staff. Would definitely return for other rental needs!

Quince Butler (03/31/2021)

We rented and payed for the car in advance. Was told to be here at 12pm today. No one here. No one answering the phone numbers. This is an incredibly disappointing situation. I have a long trip I should already be on. Customer service is a farce. I would weigh your options carefully.

Roberson Yvette (04/02/2021)

Hertz Macon Ga is a joke. I only gave it one star because a tenth of a star was not an option and the tenth is only because they were open for business. I made reservations for a vehicle online four days ago. I received a call the day before pickup that all premium vehicles were rented but she would have a full size vehicle available for me. I arrive to pickup vehicle and Hertz agent was assisting two customers and tried to assist me while helping them. Conversation was everywhere. Then it went to a I told you I wouldn’t have a premium vehicle. I said yes but you said you would have a full size so what do you have. She said she the only vehicle she has is a Corolla. Very unprofessional and I would not recommend anyone to do business at this location. I’m waiting to hear from Brett Horton the Branch Manager.

Lindsay Allison (03/19/2021)

I was in and out quickly and had great customer service from the young lady, Fran, at the front desk. They were busy and she did a great job of multitasking and making the rental pickup a pleasure. Thank you!

Alex So pro (03/26/2021)

The definition of RESERVATION-an arrangement whereby something, is booked or reserved for a particular person. Very angry and very bad experience with this certain Hertz in Macon, Ga. Never will I return to rent a car or so call make a RESERVATION in which they say they can not look that far ahead to see who has a reservation which is BULL! I made a reservation a week before because I knew spring break was here. The day came to get my car for a very important trip in which I needed to be at a certain place at a certain time, They called 30 min prior to me getting my so called RESERVED car and said they did not have a car. They didn’t even offer for a car later. I am a small business owner and there is definitely no customer service satisfaction here. I may even write the CEO in Florida about my experience. I would never recommend anyone to this location. No I’m sorry response needed because I definitely will not accept it, there is definitely no excuse for the experience that I had!!!!!!

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