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Enterprise Rent-A-Car

2480 Riverside Dr, Macon, GA 31204, USA

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Detailed Information

Place Types Car rental
Address 2480 Riverside Dr, Macon, GA 31204, USA
Coordinate 32.8681762,-83.6581755
Website https://www.enterprise.com/en/car-rental/locations/us/ga/macon-
Rating 3.8
Compound Code V89R+7P Macon, GA, USA

Openning hours

Monday 7:30 AM – 6:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 6:00 PM
Friday 7:30 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Redheaded Stepchild (09/11/2020)

No cars till Monday a mbv d I needed a car today

James Bush (04/02/2021)

The entire experience with this enterprise location was terrible. A reservation had been made a month before the pickup date. The car type and size was not there. Waited for them to clean a car when brought it around it was a smaller size then the reservation was made for. Told them it needed to be a full size like on the reservation. They then told me that that was the only one they had. Told them no, it would not work. After standing around for another hour they had found one however it had to be cleaned. The vehicle was still not the trim level that was reserved. After driving the vehicle from the lot the vehicle had a tail light out and the windows were so dirty you couldn't see through them. Makes one question, how clean and germ free this vehicle was. The bed liner had to be tied down because it was about to fly out of the bed and the back left tire needed 10 pounds of air. Safety was never the concern. What should have been a 10 minute pick for a reservation time turn in to over a two and a half hour wait. Enterprise not having kept the reservation agreement was the start of a bad experience. I believe they gave me a vehicle that was not ready for the road. Oh, this happened the last time I used this Enterprise location.

Helena Stovall (02/15/2021)

Pick up was seamless. The staff was friendly. I was in the vehicle in under 15 minutes! We did a walk around and went over policies and pricing and it was easy. Returning was just as easy. Gave them the keys, they did a final walk around and they said the deposit would be refunded in 24-48hrs.nnNote: you do have to wait outside to be serviced so dress accordingly.

Jasmine & Zachariah Duncan (03/18/2021)

For the last three days I have been trying to get my reservation because a Georgia Farm Bureau customer hit my car. The first day I called to see about getting my reservation the system was down. The second day I went up there and was told that I need to call first. I was put on a wait list and never called back. I called them and they said they would call me but nothing. On today I went up and was the first customer and still was told they had me no vehicle.nI am highly dissatisfied with the service received. I am on a wait list again and don't know if I will ever get a vehicle.