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Detailed Information
Openning hours
  • Monday 9:00 AM – 3:00 PM
  • Tuesday 9:00 AM – 3:00 PM
  • Wednesday 9:00 AM – 3:00 PM
  • Thursday 9:00 AM – 3:00 PM
  • Friday 9:00 AM – 3:00 PM
  • Saturday Closed
  • Sunday Closed
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Hertz
Hertz
Hertz
Reviews
Alejandro Martinez (01/17/2019)
I am extremely disappointed with the clarity and communication from Hertz representatives at Rick Case Honda address:15700 Rick Case Honda Way, Davie, FL 33331. This was the first time I rent a car. I took my car in for repair and was told that it would be covered by the Dealer. I proceeded to pay for daily insurance. Unfortunately, I was not told by any of the representatives at Hertz that I must return the car with a full tank or I would be charged $10.00 a gallon.nnI hope that future customers are told of specific policies for return. The car was initially provided with half a tank and I was expected to fill it up completely without being communicated of this specific policy. Thank you for your attention.
Lyndi Glickman (02/24/2018)
Wouldn’t even give them a star. Used this place 3 times already each time it’s been worse and worse. Even now I’ve been sitting on hold for 15 mins. Got a car yesterday evening woke up this morning engine light is on. Had a 2 hour set back for my trip. The time i was on hold waiting to speak to someone i actually drove to rick case. Pathetic
Judith Rose (08/03/2016)
If I could leave 0 stars, I would. Had to take a rental due to the Honda recall. Was given a car with a bright yellow wrench showing. When I pointed it out to the Hertz agent, he said no big deal; it just needs an oil change. Well, I have had the vehicle for 4 days and now it says that the oil is 10%.nI work very far from them as I had told the guy when I saw the wrench.nnHonda service people had said they would change out the vehicle on Monday since I was dealing w them after Hertz had closed but I never got a call at all.nnHertz is saying that they cannot send me a new car; I now have to go back in and change the car. My time and my money are not valuable enough to them. I will NEVER do business w Rick Case nor Hertz Honda rental again. NEVER. Shame, shame on them.
Text Alers (12/05/2017)
HAD TO GET A VEHICLE BECAUSE RICK CASE DIDN'T HAVE MINE READY! ONCE I RETURNED IT, I WAS TOLD I WOULD GET MY SECURITY DEPOSIT WITHIN 24-48 HRS. 6 DAYS LATER AND STILL NO DEPOSIT BACK, AND EVERY TIME I CALL THE AGENT PUTS ME ON HOLD FOR HOURS UNTIL I CALLED BACK THE 6TH TIME AND ASKED TO NOT BE PLACED ON HOLD AND HE SAID HE WAS BUSY, THEN WHEN I CALL CUSTOMER SERVICE THEY SAY THEY CANT EVEN BRING UP THE ACCOUNT, WHAT A JOKE OF A PLACE AND THE CUSTOMER SERVICE SUCKS, NEEDS PEOPLE THAT KNOW WHAT THEY'RE DOING OR HAVE MORE EMPLOYEES!!!!
Angel J. Silvestrini, Esq. (11/03/2017)
Super slow. Took an hour to get my Gold Reservation processed. Staff doesn’t care how slow they move. Oh don’t even call becuase they don’t pick up the phone. I was there an hour and they didn’t pick up the phone once. I asked one of them if they ever picked up the phone and he said yes when I see it’s my boss. It was incredibale. I am never renting there again.
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