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Enterprise Rent-A-Car

17503B Pines Blvd, Pembroke Pines, FL 33029, USA

Map

Detailed Information

Place Types Car rental
Address 17503B Pines Blvd, Pembroke Pines, FL 33029, USA
Coordinate 26.0083006,-80.3800014
Website https://www.enterprise.com/en/car-rental/locations/us/fl/pembro
Rating 3.8
Compound Code 2J59+8X Pembroke Pines, FL, USA

Openning hours

Monday 7:30 AM – 6:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 6:00 PM
Friday 7:30 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Saadiya Anwar (01/16/2021)

This place lets you reserve cars and waits until you get there to tell you they have no car. There is absolutely no remorse, no concern, no empathy. All they do is tell you that’s how the system works. Not even the courtesy of calling you to let you know that they have no cars! This place is absolutely TERRIBLE and UNPROFESSIONAL. This happened to me AND another person in the same ten minutes. They don’t even try to help you with getting a car at another location! I’ll never use enterprise again! This is no way to do business. I wish I could give them ZERO STARS

D. Rodriguez (02/11/2021)

This was the absolute worst experience that I ever had with renting a car. First, the reservation was for 11:30am I arrived at 1:30pm and still had to wait an additional 45mins before the vehicle was actually ready. Instead of apologizing the Assistant Branch Manager Marc Chery became rude and argumentative. He began screaming at me, and I felt very unsafe because there was no one else in the building at that time. He wouldn’t provide a corporate number or the name and number to his supervisor. I will NEVER rent a vehicle from Enterprise, they have no idea about customer service. And based on the reviews this is an ongoing issue. If you want to be yelled at and demeaned than this is the place for you, but if you want to be appreciated and provided with good customer service choose another company!!!!! I would’ve given negative 5 stars if that was an option.nnUpdate ******Never heard anything from Enterprise about this matter, so that tell me exactly how serious they take customer service *******

Alfonso Longo (02/24/2021)

Professional and friendly. However, the available cars are old. The fleet shall be updated with good brands ( Bmw , Audi, Subaru, Ev’s)

Michelle Dorio (12/22/2020)

Friendly service, little wait time. Giving 4 stars because the options/choice of cars is limited. Will definitely use them again.

Lisa Wulf (01/04/2021)

I rented a car through my insurance company since my car was a total loss from the Tropical Storm ETA floods. First it was hard to obtain a car, then they gave me a car without break lights, then they gave me a very dirty car and finally they called and told me I had to return the car because they had sold it. I asked my insurance company to switch my rental reservation to another company.

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