Hertz

Dear to whom it may concern, I’ve been using hertz rental car for quite a while, last time I made reservations to weeks prior to my pick up date, I arrived at the car rental representative told me to wait till 15 minutes after he looked at my profile, while having reservation and told me that I have no car for you, The price of the car was an emergency trip I got devastated while I had to call law-enforcement, for no reason had to get that treatment,nMeanwhile I was upset and had no time to waste I had to go to another car rental and I have not got my money and neither no one help me regarding this matter thank you

Id give 4 stars for the guy who gave me the car. but this place only deserves two.Zero for the other guy that sits there showing off his attitude to the customers. Unfortunately I don't remember his name. The rental car was not clean: hair all over the salon and spilled coffee on the steering wheel. The car definitely needs some maintenance at least new wipers and wiper fluid refill.

Aliyah was amazing! She worked with me to find the vehicle that I needed. She was very accommodating with my pick up/drop off needs and made sure to get me in and out quickly because I was in a hurry. This location is farther from my house than other Hertz locations but I’ll definitely rent here again because of Aliyah’s great service. She really made me feel valued as a customer.

Wanted to say thank you to Gabe, made my rental experience very smooth and simple. Was polite and professional and well deserved 5 stars.

Giving 5 stars on this Hertz falls church area. Our first experience was amazing and the girl who was in the front I think she’s a manager and her name is Aliyah I think. She’s very nice and very helpful it didn’t take us long to wait it’s very fast and on top on that she’s very nice. I highly recommend this place and try to find her if she’s around.