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Hertz

9670 Mentor Ave, Mentor, OH 44060, USA

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Detailed Information

Place Types Car rental
Address 9670 Mentor Ave, Mentor, OH 44060, USA
Coordinate 41.6832144,-81.2923898
Website http://www.hertz.com/rentacar/location/unitedstates/ohio/mentor
Rating 2.5
Compound Code MPM5+72 Mentor, OH, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Nancy Bazyan (04/06/2021)

I had no problem with the rental car, the car was great and we got a very good deal with AAA but the manager had such a bad attitude, very unfriendly & rude. I will suggest to him that if he's not happy working there to find something that makes him happy so we the customers don't get affected by his behavior and don't ruin our day.

John Bergles (04/05/2021)

Horrible location. Was leaving for vacation. Truck was to be ready for pickup at 1pm. When I arrived they had no truck but said it was on it's waynSo I waited. Truck didn't show so employee said the driver was stuck in traffic and it would be another he. Do yourself a favor and use Enterprise on Mentor they are top notch.

Sonya Tinsley (QueenDivinelove) (04/11/2021)

This location is fast, friendly and efficient. All my needs were met with great customer service

Christy Foster (04/02/2021)

I would give zero stars if I could. Horrible place. One and only time using them. Believe the other reviewers and save yourself the hassle!

gianna Szczepinski (12/26/2020)

We arrived at 11:55 on Saturday 12.26 to pick up a reserved vehicle. Hours of operation on the door indicated they close at 1:00. There was a piece of paper on the door saying they close at noon. The gentleman at the counter sat there and stared at us for 10 minutes and wouldn’t answer the phone. He finally got up around 12:10 and told us they close at noon and the system was turned off already. How convenient. Never in my life have I ever seen someone so lazy. Everything was already taken care of all he had to do was give us the keys. As a five star hertz member I expected some semblance of customer service but this experience was pathetic and that is being nice.

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