Map
Detailed Information
- Place Types Car rental
- Address 1539 Stillwell Ave, The Bronx, NY 10461, USA
- Coordinate 40.8540997,-73.8426546
- Website http://www.hertz.com/rentacar/location/unitedstates/newyork/bro
- Rating 3.4
- Compound Code V534+JW New York, NY, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
So the car I rented had cigarette burn marks on the roof. The driver side tire missing hubcap. Windshield wiper fluid empty. 25+ min wait outside in cold and rain. Place could have let people in to get out the rain and still be 6+ feet away. My card was double charged. Staff seemed to care more about socializing and being on their phones than actually helping people. Will never rent from here again.
After reading all the negative reviews, I was compelled to write a review of my experience at this Hertz location. Thankfully, my experience was a good one, from the time of arrival for the pick up of the vehicle (10/17) to the drop off (10/19). My reservation to pick up the vehicle was for 10 a.m. Upon arrival, I waited maybe 10 minutes before I was called to the counter. Mary, at the counter, was extremely helpful, patient and courteous. Also, Mike was polite and courteous during the pickup and drop off process. I was promptly out of the location within 30 minutes. I would rent a vehicle from this location again.
Poor customer service. I am still receiving fees for a car I rented in August. No longer need their service since August.nnCars are barely clean.nnLong waits. Not organized any way.
Awesome staff. I would specially name Jeremy for all his help and effort. I rent quite often, and the process has been pretty quick and smooth. Appreciate highly.
Andrew is great and offers excellent customer support. He is very prompt and helpful!nThank you!
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