Enterprise Rent-A-Car

Great staff. Super friendly. Easy to rent. They even dropped us off back at home afterwards ^_^ highly recommend.

My recent rental experience was excellent, from the best customer service reps to a nice, dependable vehicle. I'm definitely renting Enterprise again.

Convenient location (for someone living in West Seneca). Decent selection of cars. We were in and out. Ample parking. Friendly staff.

Excellent service. Very Friendly and accommodating. Offered a free upgrade as this was the car that was available at the time

You can’t really expect much from a car rental company these days, you just have to accept the fact that they overcharge you to drive a rundown, beat up vehicle that they consider to be mid-size. On the bright side, the staff are extremely kind. I think it’s insulting to charge a customer an additional deposit for using a debit card, and then making them wait two days for the funds to be made available in your bank account. They almost un-incentivize you to rent with them, despite having a rewards program because who wants to recycle a $200 deposit in order to earn a less than mediocre reward. Hopefully Thrifty Car Rentals will come to WNY soon. They still require the additional deposit but you pay less and get nicer vehicles.