Map
Detailed Information
- Place Types Car rental
- Address 72 N Water St, Poughkeepsie, NY 12601, USA
- Coordinate 41.708317,-73.938711
- Website http://www.zipcar.com/
- Rating 3
- Compound Code P356+8G Poughkeepsie, NY, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Reviews
BEWARE. My daughter had a 24-hour reservation made two weeks in advance. About a week later, she received notification that Zipcar changed the car she selected. The day of the reservation, she took the train to Poughkeepsie, expecting to have a car to assist in an already stressful move-out from her dorm to storage. No car was at the station. She received no notification from Zipcar to let her know it would not be there. She contacted Zipcar and was told they were sorry they could not help her but she could go to Manhattan to pick up a car (an absolutely absurd response). She had to then Uber to Hertz to get a rental car. Zipcar cost us a lot of money by being unreliable in what they promised to deliver. They agreed to refund the reservation fees and membership fee and canceled the membership. They originally said the $25 application fee could not be refunded. When asked for a supervisor, they then said they would escalate it and the decision would come in 5-10 days. Depending on that decision, we will decide on reporting to the BB.
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