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Hertz

818 Central Ave, Albany, NY 12206, USA

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Detailed Information

Place Types Car rental
Address 818 Central Ave, Albany, NY 12206, USA
Coordinate 42.6788311,-73.7906254
Website http://www.hertz.com/rentacar/location/unitedstates/newyork/alb
Rating 3.4
Compound Code M6H5+GP Albany, NY, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Jeff Borden (01/17/2021)

The worst rental car company on earth. Have been renting from Hertz for 20 years. I booked a car online at this location with my debit card, as it plainly states they take it. When I arrived to pick up the car I was told that the debit card I was using had to be in their system for at least 24 hours? Huh? I booked a rental last night for this. Morning. Makes no sense. Plus we're gold members and they could care less so I went next door to Enterprise and left there 15 minutes later with a great car at a better price. Hertz has gone down hill. They used to be a good company. I've even worked for them previously. But the last few rentals have been nothing but huge headaches anyway, even before this incidence. Enterprise is now my go-to rental company. Way less headaches. See ya Hertz.

Sebghat Lodin (03/13/2021)

The worst customer service, one of the representative was constantly interrupting (White Caucasian guy with shaved hair). The guy who was helping me had his Tinder on,right in front of me swiping left and right while trying to help me. Professionalism at its lowest level.

Geraldine Artis (04/11/2021)

Love t GG e customer service and prices

Nelida Roig (12/14/2020)

I have been renting from this place for a few years now never an issue until this past weekend. The car was awful and not cleaned obviously. I had no time to get a new rental because i had somewhere to be. They gave me the car half a tank and on topnOf that i still haven’t received my deposit. I just want to say Erick was very nice and if Jennifer the other employee who was too concerned about her being “Too pretty to be working” left the poor guy when she could have helped. Its reaching the end of day and still no deposit this has never happened to me before. I am so unhappy with the customer service that was provided and I’ll be reaching out to cooperate if this doesn’t get resolved ! I just want my deposit and that’s it !

John Peabody (09/11/2020)

Sadly Hertz is flailing. I have rented from them for 5 years continuously. I have a new rental every 60 days. Always been great service and great pricing. Because of my employment I have given Hertz over 30,000 Dollars in the last five years. The last two visits have been different. On One the car smelled like weed and the second time there was only one person working the whole shop on. Friday afternoon at 3 pm. Line of customers out the whazoo.

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