Map
Detailed Information
- Place Types Car rental
- Address 737 Albany Shaker Rd, Albany, NY 12211, USA
- Coordinate 42.7460267,-73.8099888
- Website https://www.alamo.com/en/car-rental-locations/us/ny/albany-inte
- Rating 4.1
- Compound Code P5WR+C2 Albany, NY, USA
Openning hours
- Monday 6:00 AM – 12:00 AM
- Tuesday 6:00 AM – 12:00 AM
- Wednesday 6:00 AM – 12:00 AM
- Thursday 6:00 AM – 12:00 AM
- Friday 6:00 AM – 12:00 AM
- Saturday 6:00 AM – 12:00 AM
- Sunday 6:00 AM – 12:00 AM
Photos
Reviews
Best experience we have ever had with Alamo. It goes without saying that personnel make the difference. This location was in upstate NY, and the previous experience was in Columbus, Ohio. Different people, different experience. The Ohio experience was NOT very good, but the NY one was. Same company, it's just that some employees do a better job than others. Kudos to the NY crew!
amazing staff and very friendly get you in and out quickly and efficiently. cheap rates and good vehicles would recommend them 100%
I had a great experience with Alamo on a one-way rental. The provided a great vehicle (a Ford F250 Super Duty pickup) in great condition and the service was excellent at both ends.
Warning. Avoid this place like the plague. We rented a minivan from them in 2019. Although we paid high dollar for the rental, when we picked up the rental it had not been cleaned. It was completely filthy to the point that it was impossible to do a proper inspection. But, they made no apologizes and we needed a vehicle right away....... When we returned the vehicle, they immediately pointed out a small dent on the roof which definitely was prior damage. Then they sent us a ridiculous bill for the repair and were relentless in collecting. In our opinion, this place is a scam operation. They are making money on hidden prior damage, they hide the small damage by not cleaning their cars, then they inflate the cost of repair in order to profit and exploit unknowing victims who need transportation. Avoid avoid avoid.
I made a reservation for a standard SUV but the only vehicles available were a minivan and a truck. I did not want either so I was instead offered a Toyota Camry that had just come in and was being detailed. Once the car was delivered it was extremely apparent that either the prior renter or the detailer has recently smoked pot inside the vehicle. I notified the agent and the remedy was an air freshener. I am very dissatisfied with the product and will think twice before I rent from Alamo again.
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