Enterprise Rent-A-Car

This was my third rental this year. Each time Terrance and Nick were extremely professional and made my experience with enterprise a pleasure.nnIf you reserve online the same day you plan on renting place a call the office to make sure they have the car available.nnThe vehicles are super clean and relatively new. They disinfect the vehicle prior to each use.nnEnterprise is definitely ud83dudc4d my first choice.nnPatrick Reddington

Overall my experience was quick and simple, everyone was nice and efficient. The reason as towards why I gave three stars is because after picking up the rental and getting home I noticed that the car was not cleaned prior to handing it over to me. It seems though as the previous renters might have gone to the beach there was sand in the back seats of the car and a lot of popcorn/ crumbs and wrappers. The seats in the third row were sticky as if something was spilled and never wiped down. With everything going on with the pandemic I expected to receive a rental to be more clean than usual.

i have rented from here multiple times and always received good service - however, my most recent experience with two people at this location - Nick and Terence, is what made me feel like i had to leave them a review. I rented from enterprise in south bend and returned the car at this location (coming back home from school for winter break) and i left a bag of shoes in the spare tire compartment and unfortunately, the car was rented back out without me being notified. the car eventually made its way to massachusetts, and i had a horrible experience with the people in the location there - they refused to ship me my items because they would be “liable” if they got lost in the mail, but otherwise i would not be able to get my items at all!! unless i wanted to drive 5 hours each way to get them, which i did not. Nick and Tarence at the red bank location went above and beyond, tracked down the items for me, and convinced the people at the MA location to ship my items to me. i am extremely grateful for their dedication to customer satisfaction- highly recommend this place!

The process was so easy! Nick was amazing! No hassles at all. I was given all my options but in a friendly way! Would use Enterprise in Red Bank again at anytime!

Enterprise is my favorite car rental company. The cars are always in great condition. Sometimes I am even the first driver for a new car. I have been to many Enterprise locations, and the staff has always been very friendly, helpful, and patient.nThe Enterprise rental process is easy, convenient, and no crazy fees.