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Enterprise Rent-A-Car

21951 Woodward Ave, Ferndale, MI 48220, USA

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Detailed Information

Place Types Car rental
Address 21951 Woodward Ave, Ferndale, MI 48220, USA
Coordinate 42.4542157,-83.1308976
Website https://www.enterprise.com/en/car-rental/locations/us/mi/fernda
Rating 4.2
Compound Code FV39+MJ Ferndale, MI, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Cj The gamer (03/15/2021)

Brian was theeee sweetest and most professional person I have come across in a long time at Enterprise! He was appropriate in the questions he asked, explaining the new policies as he showed them to me. I mentioned this because as I waited for Brian, I was standing by 2 women being assisted by another Enterprise employee. He asked the 2 women where did they work and how long have they been working there; He told the ladies it was a new policy. I have rented cars for years and twice after the new policies went into action. I was assisted by another Enterprise employee besides Brian, and he also never asked me about my employment. I found it interesting. Brian, keep standing out, you shine very bright sir!

David Fultz (03/17/2021)

After having an issue at another rental company where I booked ahead of time, I came here and my trip was saved. I was able to get a car, get all the details CORRECTLY and be on my way in a matter of 10 minutes. Brian was especially helpful with my situation helping me get my ride and extend my rental for the time I needed. The guy who was there when I dropped the vehicle off was great as well, didn’t catch his name. 5 Star place here

Duane J (01/27/2021)

Great place to rent an automobile, along with a nice variety of vehicles to choose from, and their staff members are nice & friendly.nnYou must have a valid license along with a major credit card or debit card in order to rent any of their vehicles from this location.nnEnterprise has a Rewards Program where you receive points for renting their vehicles, and once those points have accumulated to certain amounts you can then redeem your points for a free rental.nnPoint redemption varies based on points accumulated and vehicle classes, but once you become a rewards member you can see the running total of your points that have accumulated on your account.nnI've been a member for several years and have redeemed my points for free rental days, all you have to do is go to their website and sign-up.nnYou can use the Enterprise website or you can download and install their app on your mobile device to make a reservation, I use both of them.nnThe Enterprise app is a super fast way to make a vehicle reservation from your mobile device.

Latosha Verge (03/29/2021)

At first it was not a five star experience it was more so a three star. When I first picked up the vehicle they didn’t clean it or nothing it smelled just like weed like heavily even when you open the trunk it smelled like it. So they sprayed the vehicle down and it still didn’t work. I couldn’t wait for another vehicle because we had to drop our car off to the dealership to be fix as well get my husband to work on time. So I wiped the car down got some oil base air freshener and cracked the windows. Now this is why I’m giving them 5 stars now, I called the next day and told them that the smell is still there they apologize and looked around for me another vehicle. They tired to give me another car I went up there and it was a no it was to small for my husband and it was not in the same car class of the vehicle we already have. So they were very adamant about solving the issue. They deep cleaned the vehicle washed it and gave my a discount. I can’t complain because they rectified the issue plus I saved some money. But they do need to come down on them prices whew chile but all in all service was good.

Patrick Williams (02/19/2021)

I called to rent a car from this Enterprise. I was quoted a price. I went on line to set up the pickup. I was taking my car into service at a collision shop next door. I was told I would receive a discount. When I went to pick up the car, I was told there was no discount available. I told them I had spoken with a representative from this location. I was told I was misinformed. The manager did provide me with a small discount, but not what I was quoted.nnI left with the car, but the representative and not given me the key. I had to return to pick up the key. The representative was very cavalier about the whole situation.nnI was contacted two days into my retail and asked about my experience. I relayed my experience and was told there would something to make up for my inconvenience.nnWhen I return the car, I returned it early and was still charged the same amount.nnPatrick Williams

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