Enterprise Rent-A-Car

Understandably some Enterprise facilities have reduced hours (e.g., no Saturday pick up) due to the impact of covid-19. However, my experience was all positive. A clean car was waiting for me when I arrived at the Enterprise office in Wiscasset Maine. Only a few minutes was needed to process the rental and inspection of the car. There were no problems with the car on my 500 mile (one way) trip. Retuning the car also only took 5 minutes.

Very accommodating, always friendly, a pleasure to work with.

The staff is knowledgeable, helpful, and friendly. Customer service by both Wiscasset Ford and Enterprise was superb. Would highly recommend their business. Justin with Enterprise helped us out with our rental. Despite this being my first rental he walked me through our vehicle and the renting process with professionalism and proficiency. I left feeling well-informed with absolutely no doubts. Thank you!

Once again service was superb. But this was the ONLY time that the enterprise employee actually sat in the rental car and showed me how to used everything! Usually, I have to figure it out myself and forbid..read the car manual. Julie was very friendly & quick to get me checked in and on my way......I needed to be picked up and that went as planned. Enterprise said they'd call me first before arriving and they did. We had a great car for a great price and that's why we always use Enterprise

I visited the Wiscasset and Rockland Enterprise locations many times over the course of a few months in Summer of 2018 and felt the service was excellent, especially from Halie. She helped me find the best rate (even when others in her office gave me misinformation about my airport rate from Logan on a one-way having a surcharge that wouldn't be on a local rate). She helped re-clean a car when another staff member rented a car that smelled like cigarettes. Halie's customer service was above and beyond what I've come to expect from a car rental branch. Thank you.