A1 Medicar

This is a Great place to work... The owner and the staff are wonderful people and I would recommend their service to anyone!

Théy are the best in this area.they do care about you all.Mike and Becky are the best.

Terrible experience - they should not be in business. My mom missed an important medical appt. today. Even when they show up, they are always late. It's sad, b/c the people who use this service are already marginalized by health and economics. Add to that an unreliable service like A1 medicar. Please call Blue Cross/Blue Shield and demand they stop business with them!

Transportation with A1 Medicar was made for me to accompany my 91 y/o mom to a 2:30pm dental appointment one week prior to the date. The driver (John) arrived at the nursing home at 1:00pm. It took her about 10 minutes before she was ready to go. As we approached the vehicle it was dirty and banged up. The inside was dirty and rusty with seat belts that were practically inoperable. (the driver had to get down on his knees to clear the grooves in the floor for the fasteners to properly fit. With mom finally secured (which took an additional 10 minutes) we made a stop along the way for a scheduled pick up going to Thorek hospital. The owner Mr. Kumar was constantly calling the driver asking for updates (putting all of us in danger, talking while driving). Once we dropped the pick up at Thorek we thought we were on our way when Mr. Kumar called again telling the driver to make an unscheduled pick up. It's now 2:15pm. With traffic, Mr. Kumar calling and this added pick up and drop off (who was tossed and turned in the vehicle because of poor shocks, seat belts, seat cushions, and the driver wanting to make our appointment time which we certainly were not going to make. I called Mr. Kumar myself and told him this experience was unacceptable and his lack of professionalism and safety for his driver and passengers was grounds for legal action. I further told him if we got there and the dental clinic would not receive my mom because of his negligence I would sue him for all he was worth. I called ahead to notify the clinic that we were running late. They said to just come on. We finally arrived at 2:45pm. Needless to say, because of the tumultuous ride my mom's blood pressure was up causing he physician to delay the procedure until it was lower.nnI placed a call to A1 for return pick up at 4:09pm. The driver (Marcus) was there at 4:44pm in a newer looking van at 5:34pm. The two drivers of this establishment I encountered were professional but were pressured by Mr. Kumar constantly. I hope to never, ever have to use this company again! Mr. Kumar should be charged with putting his drivers and passengers in constant danger for his love of the all mighty dollar and no respect for time.

Their service sucks it takes drivers extremely long to pick you up! It's horrible, and all the excuses is unacceptable! Either they need more drivers or to just shut down because this is a disgrace!