Hertz

We had a bit of a family emergency, and we were scrambling to figure out how to get my sister back to Tennessee (from Iowa). After a couple days of struggling, we got it figured out, thanks to the kindness and patience of the lady working there. My only regret was not getting her name.

UPDATE: I had to stay overnight at a nearby hotel and exchange the car for a new one in the morning. Amanda and Linda were super friendly and helpful through this stressful experience. I changed my review from 1 star to 5 stars because of them! Thank you!!nnI'm STRANDED!!!!! Was told to come here by Hertz Emergency Roadside Assistance to exchange a car that had tire pressure issues... got here and no one is here. I waited on the phone for a representative for 45 minutes.... now we've been on the phone for over an hour, the tire is totally flat and they're still trying to figure out what to do.. Guess this is why Hertz filed bankruptcy. Clearly can't manage their business!!!!

Great service. Happy to be Hertz customer. My flight was scheduled out of the operating hours of the business and my keys were left for me to pickup. I was informed on how to find my keys and It was smooth transaction. Very Pleased with the service.

Shawna was very helpful and sweet. Great customer service! I highly recommend! I had a 2019 Camry for a week. No complaints!

The level of professionalism is unparalleled amongst the rental industry! Shawna was extremely courteous polite and professional. Hertz in Cedar Rapids deserves your business