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Enterprise Rent-A-Car

41166 US-280, Sylacauga, AL 35150, USA

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Detailed Information

Place Types Car rental
Address 41166 US-280, Sylacauga, AL 35150, USA
Coordinate 33.1742252,-86.2900497
Website https://www.enterprise.com/en/car-rental/locations/us/al/sylaca
Rating 3.8
Compound Code 5PF5+MX Sylacauga, Alabama, Uni

Openning hours

Monday 8:00 AM – 5:30 PM
Tuesday 8:00 AM – 5:30 PM
Wednesday 8:00 AM – 5:30 PM
Thursday 8:00 AM – 5:30 PM
Friday 8:00 AM – 5:30 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Wanda Clevrland (12/11/2020)

It was cold outside. I think they need to find a way to get there customers out of the cold. Love the truck I rented. RA# 1Z11ZD my rental agreement I picked up my rental on the7 and it be return on the 9 I set this up far 2 weeks .The walk around was done so fast I did not see everything it says it has a cracked taillights.It has at least 3 places where on the truck the paint has been damaged not bad but it's there.This was my first time to ever rent a vehicle and it was very cold and I feel like I was given the rush job. When I cut in the truck the air conditioning was running wide open. It took me a few minutes to find everything no one helped with the inside and it is a lot different than my truck. I still have not found out if it has heated seats. My charges say Time and Distance charges a 120.00 dollars I don't understand this and was not told about it when I made the appointment. I think they need to slow down and ask a few questions like have you ever rented a vehicle and let me walk you threw this. I'm not saying I would not rent from you again I'm just saying it could have been handled better

Deena Allen (03/18/2021)

I was trying to book online, wasn’t able to finish transaction. It kept putting me to a car, when I’m trying to rent a truck. I called, waiting 8 minutes and 42 seconds only for THE RUDEST LADY to get on the phone with me. She wasn’t helpful. She has a Very smart mouth and Very BAD ATTITUDE. I’ll never even call you guys again! With attitudes like that, I’m shocked you have Buisness!

Brittmonchan (02/18/2021)

I've literally given up on putting my car in the shop. They are unreliable, rude, unprofessional, confused about prices, only accept one form of payment which has to have a chip. I'll never be back to enterprise I'd rather rent a u-haul then rent from them. Tried to give me a lemon with Popping axels. ud83dudcafnud83dudc4c

Katrina Butler (02/06/2021)

Had small chip in windshield which wasn't noticable freshly washed and wet noticed heading home. Should of taken picture and sent. Hi ad a day of hard frost turned on defroster the chip cracked. Now our insurance has to lay for their chip $500 deductible on us.they can stand before Jesus on there dishonesty if we had done it we would be honest. The lady got in a shouting match with my husband.She is fake as them nails and then eyelashes.

Kendra H. (09/05/2020)

System needs to be manage better. I booked a reservation two months ahead just to find out the location (Sylacauga branch 9am 9/5/20) I should have picked up at was closed and all the surrounding areas were either closed or doesn’t have any vehicles. I should have been contacted way before the day I supposed to leave for a trip. It’s no excuses for this especially when you are dealing with a big company like Enterprise.

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