Map
Detailed Information
- Place Types Car rental
- Address 855 E Hwy 67, Duncanville, TX 75137, USA
- Coordinate 32.6413616,-96.8927722
- Website http://www.enterprise.com/
- Rating 2.9
- Compound Code J4R4+GV Duncanville, TX, USA
Openning hours
- Monday 7:30 AM – 5:30 PM
- Tuesday 7:30 AM – 5:30 PM
- Wednesday 7:30 AM – 5:30 PM
- Thursday 7:30 AM – 5:30 PM
- Friday 7:30 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Reviews
Great customer service. They do need a sign added outside as it only says Caliber collision. My only complaint.
They were over an hour late. The girl who checked me out was clearly stressed out and probably just overworked. That stress she was under certainly came across in how she dealt with us. The first thing she should have done was acknowledge that she was late and apologize for any inconveniences her being late may have caused us. Instead she argued with me for 10 minutes. I felt sorry for the poor girl because she broke down and started crying! Obviously she was already under too much stress and I just added to it. I hate that it came to that because I love to see black women in positions of authority. However, CUSTOMER SERVICE IS A HARD INDUSTRY TO WORK IN BECAUSE YOU HAVE TO APOLOGIZE FOR THE CUSTOMERS INCONVENIENCES FIRST OVER YOUR OWN INCONVENIENCES.
I don’t even want to give a one star. Horrible experience. I had a reservation for a rental car and for them to pick me up. They were an hour late. I even received a call from them an hour and half before the reservation to confirm the time. I called to find out where they are and had to call multiple times because I couldn’t get through to a live person. When I finally got a person I was put on hold several times. When they did get to the location to pick me up the driver was rude and his driving was horrible. Driving at high speeds and weaving in and out of traffic. After being in a car accident 6 days prior his driving was scaring me. I had to use them because insurance is paying for a rental but if I were to rent a car on my own it wouldn’t be through Enterprise.
Great people here. Fast excellent very professional service!
It's almost impressive how terrible this facility is...avoid at all costs. @ Management, hire people with at least 2 functioning brain cells.
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