Hertz

The staff at Hertz in Southfield MICHIGAN were great! They were being nice to upgrade me....but the SUV was smaller than a full size car lol but great on gas. No one was at the Greensboro location at airport 11p.m. not used to airport being closed, it was nice they had a drop box and I took plenty of pictures to show it was in great shape and full of gas on return.

Horrible wait times...only 1 guy working the desk. Never again.

Couldn't find it

Tammy and her Manager Jeff are the epitome of customer service. I had a wonderful experience at Hertz after being denied service at Enterprise. Tammy and Jeff did additional research and found a way to help the customer with good old fashioned common sense customer service and made sure I got a car so I could drive home to Michigan after being broadsided. I will recommend Hertz to everyone and it is the only car rental service I will use for the rest of my life.

I used priceline to rent a car and it was from Hertz. I Got to the airport and they wouldn't let us rent because we didn't have a flight and wanted to use a debit card. Willing to pay the deposit, but still wouldn't rent. New policy. Now we can't get our money back.