National Car Rental

Great vehicles! Great customer service! Vehicles are getting expensive to rent, and this sometimes leads me to rent from the competition. I love being a Emerald club Elite (several years). But of course, being a conscious consumer, in this economy, rental rates are a vital factor.nMaybe more discounts codes/coupons may help? Considering many consumers overlook such, it may not hurt your bottom line as much. In addition, frequent renters may rent even more.nJust my humble thoughts.

Had a great experience at the Greensboro airport with National. Sarah the person at the counter went out of her way to get me a car that met my needs. Inventory was low that evening, so she could have said that was all available. But she checked with the lot and found there were a few more cars and got me a great Jeep Grand Cherokee. She was outstanding and I will be sure to tell my company to use only National in Greensboro. Great job Sarah!!!

As an Elite member, I suggest the GSO manager and his staff travel the US to train other airport National staff members how it should be done!nThank you for being excellent, GSO!nExcellent service! Only other place I’ve received excellent service is ATL and DCA!nPlease recognize these individuals!nMike B: managernChrisnKoionnenDannZac

In general I like National. They are very professional and accommodating. I use them for work and business. I have picked up cars in Illinois, Vegas, South Carolina and my hometown of Michigan.nnI have had nothing but great service. For service alone I would give them a 5 star, but my latest interaction with the Detroit Metro Airport has caused me to change. When you come in the location the area is not clearly make where the customers is supposed to go to park and pick up. The National sign is covered inside the build and it is unclear which teller to ask for direction. None of the kiosk are working for self service. They charge you double the amount of deposit at the airport than they do at other locations and don’t give and explication why. Other National locations I have been to literally bend over backwards, my Metro Detroit Airport location needs and overhaul.

The associate at Piedmont Triad Airport was very professional and helpful in getting us the vehicle we drove for over two weeks. The vehicle we drove was excellent and provided us great service and pleasure. Thank you.