Dollar Car Rental

Worst experience we have ever had with a car rental. Stated on the receipt that we drove the car from Greensboro NC to Nashville TN with 74 miles used total. The car was never driven out of Nc. Charges made to our bank acct without authorization, and no one speaks English on sight or when you try and contact them. Had to show proof through our credit union that we stopped and purchased gas prior to returning the vehicle. On the receipt is says we turned the vehicle in with no gas. We will likely need a lawyer to get through this. Beware!!!! SCAM

I made a reservation and had it confirmed. However, when I came to pick it up. THERE WAS NO CAR.

Great service. Courteous and fast service.

I had a very bad experience with you guys after being a loyal customer and have never had problems until I rented from you guys. The car I was given drives and rides horrible I was simply try to switch out Casey closed my account without permission. Let me know he didn’t care about me and my family including a 2 month old walk home from an airport. The customer service was horrible and his mouth is wreck-less he had no regard for the customer. The manager was the only one that handled the situation according. I will never again rent thru Dollar any more thank you Casey.

I had a very bad experience with you guys after being a loyal customer and have never had problems until I rented from you guys on Friday. The car I was given drives and rides horrible of course every time I called to tell customer service I never could get a hold to anyone at the rental counter. After turning the car back in early I was still charged full price for the rental and a smoking fee and I don’t even smoke. I called customer service back and tried to argue this complaint and for them to remove the smoking fee but they refused to remove the charge and cared nothing about the non-safety vehicle. I am a traveling nurse and rent cars a lot and never had this experience with anyone but I will not be renting from dollar ever again!