Enterprise Rent-A-Car

So much for “The 1 that picks you up!” We are 70 & both disabled. My husband has Parkinson’s. We had to WALK from the RV park to get the car. The man at the counter said someone would give us a ride back when we returned the car. Was just told NO, they won’t. Guess we’ll be walking again! This is the 4th time I’ve rented from this Enterprise & it will be my LAST!

Great experience. The General Manager has hired a phenomenal staff. Made me feel like family.

They were super patient and responsive. My bank put a hold on renting cars that I wasn’t aware of until I got there and the lady was very sweet and understanding . I had to go back home and set up a meeting bank account and had called enterprise back and told them that I would be back in a few hours and they held my car and everything still for me. I definitely recommend this company. Overall wonderful experience. They have the best prices and they don’t add on any other fees or hold a fee without you knowing!

It was very cold outside and because of COVID we could not go into the rental building. After I returned my car, the agent let me sit in the car until my husband came to pick me up so that I could stay warm. Thank you so much! Those small acts of thoughtfulness go a long way!

Do not rent from them! I was set up to rent a vehicle from them due to a car wreck. I noticed a small crack in the windshield the day I picked up the vehicle. I didn’t think anything about it. After I just drop the vehicle off today I got a call from them being accused of the crack in the windshield. Unfortunately it’s not my responsibility to inspect the vehicle before giving it to a renter. I also had a witness with me the day I picked it up and noticed the crack visibly. If I receive a bill in the mail later on in regards to this. I will be getting in contact with my lawyer. So I repeat to people wanting to use their services do not rent from them! There employees do not fully clean and inspect all minor damages of the vehicle before they give it to another renter. They will not also make you aware of previous damages to the vehicle when you pick up. Unfortunately for me this was the first time I’ve ever had a rental car. And so this happens to me… Doesn’t make a whole Lotta sense. What makes sense is they’re just trying to scam a single mom out of their money.